Face-2-Face Training Event

 

Wednesday, 13th May 2026

9:30am to 12:30pm GMT

What’s it About?

INSIGHT Academy presenting From Clash to Collaboration: A structured approach to resolving workplace conflict delivered by Sarah Miller.

From Clash to Collaboration: A structured approach to resolving workplace conflict with professionalism & purpose.

Who should attend?

  • Front-facing staff
  • Team leaders & managers
  • All employees & colleagues

What will you learn?

  • To effectively turn around conflict into collaboration using structured and proven principles
  • To implement best practices for prevention & resolution of conflict
  • To equip participants with the skills to create productive & positive conversations in the workplace
  • To enhance ability to deal constructively, persuasively and compassionately when working with others

Is lunch provided?
Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date.

Is carparking available?
The car park at the Dudson Centre is at the front of the building and pay & display.

Highlights:

  • 7 hours
  • Face-2-Face

Refund Policy

  • Refunds up to 2 days before event

Cost:

  • £130.72

FULLY FUNDED PLACES AVAILABLE
Do you live and work in Stoke-on-Trent, if so, you could be eligible for a fully funded place?

Click ‘Book Now’ to find out more.