Face-2-Face Training Event
Wednesday, 13th May 2026
9:30am to 12:30pm GMT
What’s it About?
INSIGHT Academy presenting From Clash to Collaboration: A structured approach to resolving workplace conflict delivered by Sarah Miller.
From Clash to Collaboration: A structured approach to resolving workplace conflict with professionalism & purpose.
Who should attend?
- Front-facing staff
- Team leaders & managers
- All employees & colleagues
What will you learn?
- To effectively turn around conflict into collaboration using structured and proven principles
- To implement best practices for prevention & resolution of conflict
- To equip participants with the skills to create productive & positive conversations in the workplace
- To enhance ability to deal constructively, persuasively and compassionately when working with others
Is lunch provided?
Lunch & Refreshments will be provided, if you have any dietary requirements please let us know at least 2 weeks prior to the training date.
Is carparking available?
The car park at the Dudson Centre is at the front of the building and pay & display.
Highlights:
- 7 hours
- Face-2-Face
Refund Policy
- Refunds up to 2 days before event
Cost:
- £130.72
FULLY FUNDED PLACES AVAILABLE
Do you live and work in Stoke-on-Trent, if so, you could be eligible for a fully funded place?
Click ‘Book Now’ to find out more.







